![]() ![]() ![]() NOTE: Windows 95/98, Windows Me, Windows 2000, Windows XP, and Windows Vista are no longer supported by the Help Desk. Microsoft provides a disk utility, CHKDSK, that can help determine the state of your hard drive. If you cannot boot into Windows (normal or safe mode), it may indicate that the file system on your hard drive, or the hard drive itself, is damaged.
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